Privacy Policy

Last Updated March 1, 2026

This Privacy Policy explains how GMapsScraper.AI ("we", "our", or "us") collects, uses, and protects your personal information when you use our platform. We are committed to protecting your privacy and handling your data transparently.

If you have any questions, please contact us at hi@gmapsscraper.ai.

1. INFORMATION WE COLLECT

We collect the following types of information:

• Account Information: Name, email address, and password when you register
• Payment Information: Billing details processed securely through our payment provider (Stripe). We do not store your card details directly
• Usage Data: Scraping tasks, keywords submitted, credits consumed, and task history
• Technical Data: IP address, browser type, device information, and access logs
• Communications: Any messages you send to our support team

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide, operate, and improve the GMapsScraper.AI service
• Process payments and manage your subscription and credit quota
• Send transactional emails (account confirmations, task completions, billing receipts)
• Respond to support requests and resolve issues
• Monitor and prevent abuse, fraud, or violations of our Terms of Service
• Analyze usage patterns to improve platform performance

We do not sell your personal data to third parties.

3. DATA WE DO NOT COLLECT

GMapsScraper.AI scrapes only publicly available data from Google Maps. We do not collect, store, or process the personal data of individuals whose information may appear in scraping results. You, as the user, are responsible for how you handle any such data obtained through our platform.

4. DATA STORAGE AND SECURITY

Your account data is stored in secure cloud databases. Scraping results are temporarily stored in cloud object storage (S3-compatible) and are accessible only to your account. We implement industry-standard security measures including encryption in transit (HTTPS) and at rest.

While we take reasonable precautions, no system is completely secure. We encourage you to use a strong password and protect your account credentials.

5. DATA RETENTION

We retain your account information for as long as your account is active. Scraping task results are stored in cloud storage and may be deleted after a defined retention period. Payment records are retained as required by law.

You may request deletion of your account and associated data at any time by contacting us at hi@gmapsscraper.ai.

6. SHARING YOUR INFORMATION

We only share your data with trusted third-party services necessary to operate the platform:

• Stripe — payment processing
• Cloud infrastructure providers — hosting and file storage
• Analytics tools — anonymized usage analytics

All third parties are required to handle your data in accordance with applicable privacy laws.

7. COOKIES

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how users interact with our platform. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

8. YOUR RIGHTS (GDPR & CCPA)

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data ("right to be forgotten")
• Object to or restrict certain processing activities
• Data portability — receive your data in a machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hi@gmapsscraper.ai.

9. CHILDREN'S PRIVACY

GMapsScraper.AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions or requests, contact us at hi@gmapsscraper.ai.